We have enhanced freetext search functionality across the Customer, Customer Facility, and Industrial User pages. This improvement allows users with the appropriate permissions—such as Utility Customer Read and Customer Facilities Read—to conduct more effective searches for customer records using partial matches across a broader range of entities.
Searchable Fields
Users can now search for values using partial matches in the following categories:
Customer/Facility Details
- Customer Name
- Account ID
- Facility Name
- Facility ID
Asset Details
- Asset Name
- Asset ID
- Serial Number
- Assembly Number
Address Information
- Address Line 1
- Zip Code
Contact Information
- First Name
- Last Name
- Email Address
This enhancement significantly improves the ability to locate and manage records across the system, ensuring users can quickly find the information they need. With a more intuitive search experience, users will be better equipped to perform their tasks efficiently and effectively.