Klir Connect Portal User Terms
Terms and Conditions
Effective Date: OCTOBER 1, 2026 Last Updated: OCTOBER 1, 2026
These Terms and Conditions ("Terms") govern access to and use of Klir ("Platform"), operated by KLIR Inc. ("Company," "we," "us"), which enables you to submit, manage, and access data required by the connected water utility, city, or other entity that has contracted with Company for the Services provided (“Agency”).
By creating an account or using the Platform to provide you the ability to submit, manage and pay for services as defined by an Agency (“Services”), you agree to these Terms. If you do not agree, do not use the Platform. We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised.
1. Eligibility and Account Registration
- You must be a trade professional (or an authorized representative of a licensed business) with the intention to work with an Agency to use the Platform.
- You are responsible for providing accurate registration information and keeping it current.
- You are responsible for all activity under your account and must keep login credentials confidential. Notify us immediately at support@klir.com if you suspect unauthorized access.
2. Acceptable Use
You agree not to:
- Submit false, misleading, or fraudulent data to the Agency or Platform.
- Access another User's account or data without authorization.
- Attempt to interfere with, disrupt, or reverse-engineer the Platform.
- Use the Platform for any purpose other than legitimate trade/compliance activity related to the Agency's requirements.
Violation of this section may result in suspension or termination of your account, and may be reported to the Agency or relevant licensing authority.
3. Data Submission and Accuracy
- You are solely responsible for the accuracy, completeness, and timeliness of data you submit through the Platform.
- Data submitted may be relied upon by the Agency for regulatory, compliance, or licensing decisions. Inaccurate submissions may result in regulatory consequences independent of the Company.
- The Company is a technology intermediary and does not verify the substantive accuracy of trade data before transmission to the Agency, except where automated validation is explicitly built into the Platform.
4. Data Usage
- By submitting data, you authorize the Company to transmit, share and / or provide the data to the Agency for the purposes of their business and regulatory activities.
- The Agency's own data retention, access, and disclosure practices are governed by its policies, not these Terms.
- When you interact with AI Features, Company collects information about your interaction on behalf of the Agency, including your queries, inputs, and stated preferences, as well as inferred work and activities. This information may be used to provide and improve the AI Features and to personalize your experience on behalf of the Agency you are interacting with.
- You acknowledge that Company may establish general practices and limits concerning use of the Services, including the types of account data retained and the period of time such data will be stored. Except as required by applicable law or our Privacy Policy, Company has no responsibility or liability for the deletion or failure to store any account data, order history, saved preferences, or other information associated with your use of the Services.
- You acknowledge that Company reserves the right to terminate accounts that are inactive for an extended period of time. You further acknowledge that Company reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.
- See our Privacy Policy for details on how we collect, store, and protect your data.
5. Intellectual Property
- The Platform, including its software, design, and content, is owned by the Company and protected by applicable intellectual property laws.
- You retain ownership of the data you submit, but grant the Company a limited license to process, store, and transmit it as necessary to operate the Platform and fulfill Agency requirements.
6. Availability and Changes
- We aim to keep the Platform available but do not guarantee uninterrupted access. Scheduled maintenance or technical issues may cause downtime.
- We may update these Terms, the Platform's features, or fees (if applicable) with reasonable notice. Continued use after changes take effect constitutes acceptance.
7. Limitation of Liability
To the maximum extent permitted by law:
- The Company is not liable for indirect, incidental, or consequential damages arising from use of the Platform.
- The Company is not liable for penalties, fines, or regulatory action resulting from inaccurate or late data submission by the User.
- The Company's total liability for any claim arising from use of the Platform is limited to the fees paid by the User in the 12 months preceding the claim (or [NOMINAL AMOUNT] if no fees apply).
OR
- YOU EXPRESSLY UNDERSTAND AND AGREE THAT Company WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF Company HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL Company’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID Company IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).
- SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.
- IF YOU ARE A USER FROM ANY JURISDICTION THAT LIMITS THE SCOPE OF WARRANTY DISCLAIMERS OR LIABILITY LIMITATIONS, THE FOREGOING SECTIONS TITLED “DISCLAIMER OF WARRANTIES” AND “LIMITATION OF LIABILITY” ARE INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF YOUR JURISDICTION. IF ANY PORTION OF THESE SECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF YOUR JURISDICTION, THE INVALIDITY OF SUCH PORTION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.
8. Termination
- You may close your account at any time by contacting support@klir.com
- We may suspend or terminate your access for breach of these Terms, suspected fraud, or at the Agency's request, with notice where practicable.
- Certain data retention obligations (Section 4) survive termination as required by law or Agency policy.
9. Governing Law
These Terms are governed by the laws of Deleware, without regard to conflict-of-law principles. Disputes shall be resolved in the courts of Deleware.
10. Contact Us
For questions, concerns, or disputes regarding these Terms or the Platform:
Klir Inc.
Email: support@klir.com
Phone: 1-775-300-6945
Mailing Address: 1 E Liberty Street, Suite 600 Reno, Nevada 89501