Step 1: Log in
Log into the Portal to get started.
Step 2: Start a New Test
From the home screen, click Submit Test in the top-right corner.
Select the Cros-connection option.
Step 3: Find the Asset
You can search in two ways:
- Search by Address – Begin typing the street address in the Address Line 1 field and click Search.
- Select from the List – Scroll through the table and choose the hydrant from the list.
When the correct hydrant appears, select it and click Next (bottom right).
Figure 1: Search for an asset to submit a test
Step 4: Review the Details
On the Detail Page, the hydrant’s information will appear automatically.
- Review all details carefully.
- If corrections are needed, toggle Yes in the Update Details section and provide the updated information.
- Click Next to continue.
Figure 2: Toggling “Yes” allows you to add an explanation
Step 5: Enter the Test Results
On the Results Page, complete each section:
- Auxiliary water sources
- Select from the source type drop down
- Tester Details
- Test
- Observations
Check the Certify box and click Next.
Step 6: Review Your Submission
On the Review Page:
- Confirm all sections are complete.
- Any failed items will be highlighted and require attention.
Figure 3: Showing items marked as Passed or Failed
- Upload images of the hydrant in the Attachments section.
Click Submit when ready.
⚠️ Note: Once submitted, test results cannot be edited.
Figure 4: Example of a completed test
Step 7: Print the Report
Click the Print icon in the top-right corner to download a PDF copy of your test report.
Step 8: Utility Review
After submission, a Ticket will be automatically created for Utility staff to review.
Figure 6: Example of ticket information