Step 1: Start a New Test
From the Home Screen, click Submit Test in the top right corner.
Select the Backflow Test radio button to begin.
Step 2: Find the Test Location
In the Search by Address Line 1* field, start typing the service address.
Click Search, then select the correct location from the results list.
Once selected, click Next in the bottom right corner.
Step 3: Review Test Details
The Detail Page will auto-populate with system data.
Review all information carefully:
- If any details need to be updated (e.g., customer info, device type), toggle Yes in the Update Details section so the Utility can review.
Then click Next to proceed.
Step 4: Enter Test Results
On the Results Page, complete each section:
- Tester Details
- Initial Test
- Repair & Retest
- Remove / Replace
- Observations
Check the Certify box to confirm accuracy, then click Next.
Step 5: Review & Attachments
On the Review Page, double-check all entered information.
The system will flag any missing or failed items that require correction.
Attach any images of the backflow device in the Attachments section.
Step 6: Submit & Print
Click Review & Submit to finalize.
Once submitted, the test record is automatically sent to the Utility for review and cannot be edited by the tester.
To print a copy, click the Print icon in the top right corner.
